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Telephone / Wind
« Last post by levissima on August 26, 2017, 05:06:57 PM »
I've had a wind sim since 2005, it was always 'pay as you go'. Over the years I've upgraded my phone and now have a smart (far too bloody smart) phone. Last year I started to notice wind were deducting €2 per month from my credit. I then saw there was a message I'd missed, saying I was being upgraded to Wind 2 and had 30 days to refuse the upgrade. I'd missed the deadline and thought €2 a month wasn't worth the hassle so I left it. Now I have a new message and they want to take €4 a month.

My phone is dual sim, so I had a look at my Wind usage and found it was 12 seconds over the last month! I use Vodafone much more and Wind is just a back up.

So, I decided I didn't want this new thing and went online to cancel it, I've been all over their website and could find no way to cancel the new tariff nor any way to modify my contract. There is a plan, called 'wind easy' where you just pay for calls and messages as you use them. I followed the instructions to opt for that plan and all it does is take you to a page of more expensive offers.

I decided to call their assistance number. After numerous calls, jumping through all the hoops and listening to the recorded messages only to then be told all opperators are busy, go to the website or ring back later, I lost my temper.

I found wind's twitter page and posted 140 characters of utter frustration and annoyance. I got a reply asking me to private message them with my phone number and outlining my problem, which I did.

About 20 minutes later they called me, apologised and agreed to change my contract to Wind Easy. I've just got a text to tell me it's been done!

So for anyone else having similar problems, save yourselves a whole load of time and trouble and go straight to twitter!
TV / Re: Sky delete passcode
« Last post by GeordieBorn on August 17, 2017, 01:26:45 PM »
Try here, one post I saw said 1234 default, but others said it did not work! Another post indicated the only way was to ring them. Posts did indicate it has nothing to do with the user, some pins are set by defalut and to the value of an old card last 4,  which of sourse only works in the old box! :-X
TV / Re: Sky delete passcode
« Last post by Rustychain on August 17, 2017, 12:13:59 PM »
Thanks for the suggestion, but 4 zeros doesn't work either. I've had a good look around & can't see a passcode reset option.

Looks like I'll have to try contacting Sky. "Good luck with that" I can hear you cry.

TV / Re: Sky delete passcode
« Last post by nil satis on August 17, 2017, 09:40:57 AM »
I think the default password is 4 x zero's
Internet connection / Re: wireless internet in casoli area
« Last post by Orbito on August 16, 2017, 04:20:33 AM »
For live BBC (or other UK channels) don't forget Rob's TV - - no VPN needed.

Internet connection / Re: wireless internet in casoli area
« Last post by Relaxed on August 15, 2017, 11:46:24 PM »
Geordie, I did have a very explanatory site about how the BBC iplayer 'assesses' vpns, but I've lost it!
Search on vpn and iplayer, and you'll find it.
It's not a BBC guy sitting there, it's about analysing the traffic from particular IP addresses. If a particular (vpn) IP address (or twenty), exhibits behaviour which persuades iplayer that it's looking at a vpn (contemporary hits, in the main) it blocks any IP.
This is very recent, and (being conspiratorial about this stuff) I find it difficult to believe this isn't down to upcoming EU legislation about freedom of access to digital media, and the absurd notion that the UK has already left the EU (which it hasn't, yet).
I would be delighted to throw £150 (the UK licence fee) towards the BBC so that I can watch their programmes - but I do not have the option of doing this. The BBC would be delighted to receive my £150, but they are not allowed to offer this to me. It's absurd. Some programmes, like Newsnight, do make much of their stuff available on YouTube, which is helpful (to me).
Filmon (fairly hefty subscription) makes live stuff available - but not the watch again options.
I'm mega pissed off with this.
TV / Re: Sky delete passcode
« Last post by Rustychain on August 15, 2017, 07:01:49 PM »
Thanks Geordie. Yes, I have tried a reboot, to no avail. I'll have a look round for a password reset option, but I'd half expect it to ask me to input the current one first...?

I'll report back.
Internet connection / Re: wireless internet in casoli area
« Last post by old timer on August 15, 2017, 06:44:45 PM »
Hi I use mobile Internet via Tim. I purchase a month at a time and have done for the last few years. The speed is fine for email etc. I purchased 5 G which I fingers fine for Internet and email. I know i am notbis the same area as you, I am in montebello.
Internet connection / Re: wireless internet in casoli area
« Last post by GeordieBorn on August 15, 2017, 05:48:16 PM »
I would have thought it easy for the BBC or any other company to stop/block any VPN connection. A little BBC guy sits there and signs up for each major VPN company and gets a list of the servers involved and they block any connection from them. As standard PureVPN give out none specified servers if you get in touch saying you can't get access to the BBC. I'm sure the BBC will of course catch up with these too, "cat & mouse" game with users stuck in the middle. Guess what is needed is your own VPN server running in the UK that you can connect to from here.
Internet connection / Re: wireless internet in casoli area
« Last post by Cassius on August 15, 2017, 02:51:44 PM »
If your mention of using a vpn is so that you can watch the BBC, be aware that the iplayer is becoming cleverer by the day in detecting vpns being used by people outside the UK.

I used IPVanish for six weeks and iPlayer didn't seem to clock on but Sky did.
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