Abruzzolutely Forum

Eating out => Recommendations => Topic started by: PJM on February 03, 2018, 08:39:20 PM

Title: Internet
Post by: PJM on February 03, 2018, 08:39:20 PM
Hi I know this has probably been discussed but I don't seem to be able to find the answers. I have a mobile internet box (don't know the proper name ) I am with TIM. It's great for picking up e mails and guests use it. I top it up for 12 months but it does run out well before the 12 months, I usually put on 100 euros and it can't be used for films etc . I am now thinking of having the internet connected to the house ..any help? I don't have an Italian bank account to pay by direct debit( I did but it was costly ) I use paypal for my electric bills. Pamela
Title: Re: Internet
Post by: GeordieBorn on February 03, 2018, 09:59:19 PM
If you do not have a landline you are looking at what you already have (mobile broadband) or wifi ADSL. The latter will depend on who (if any) cover your house. Likely one of this lot WADSL (https://www.wadsl.it/) or Connetti (https://www.connetti.it/verifica-copertura.php) here. I'm sure there is another major player in the South which others may be able to advise. Think the problem will be they will want a DD for payment. Best thing to do is to find out who your immediate neighbours use as it is likely they will have the best coverage. Note this can go down to the house level never mind street level or area.
Title: Re: Internet
Post by: Lui on February 04, 2018, 09:46:05 AM
Even with a landline you're not guaranteed to be able to get the internet on it. We have a landline but we're too far out in the sticks for it to be of use. We had satellite internet for years as there wasn't an alternative until last year when Micso put in a new transmitter and we could connect to them. We don't pay by direct debit, we simply get a paper bill every two months and pay at the post office. I'm pretty sure that with Micso you can arrange to pay online. Here's their website      http://micso.it/v2/isp.htm   
Title: Re: Internet
Post by: Lui on February 04, 2018, 09:57:24 AM
I've just dug out a bill and if you're interested the phone number for Micso  is  +39 085 7996598    or email them on  info@micso.it     I've emailed a few times in English and google translated Italian and usually get a response within 24 hours.
Title: Re: Internet
Post by: GeordieBorn on February 04, 2018, 11:05:44 AM
Think you will find Micso and WADSL are the same thing... The link I give has a menu item "copertura" (coverage) to find out how good thir coverage is to your house. Oviously the landline option is only if they have broadband to your area (I'm guessing where you are you probably don't, nor have the landline). However there is a big government push in Italy at the moment to install fibre (better again) and they are providing the likes of TIM (as in ex Telecom) with big bucks. I doubt this will cover all the remote hilly villages, but it's likely they will help these areas with better wifi distribution. Basically what I'm saying is there may be much better deals in the not too distant future.
Title: Re: Internet
Post by: Vignaverde on February 04, 2018, 12:05:15 PM
We use Micso and they are excellent in our area. Depending where you live an engineer will come out and test to see if you can get it. If you are any where near to Casoli I know the engineer very well so I can help if needed.

WADSL refers to wireless broadband
ADSL is wired broadband

I dont think there is a company called WADSL but could be wrong.
Title: Re: Internet
Post by: PJM on February 04, 2018, 08:16:13 PM
Thanks so much for all the helpful information.The house is in Capestrano so not that remote!
Title: Re: Internet
Post by: Berti on February 04, 2018, 09:29:51 PM
We are out of reach for a connection with Micso but the engineer came out tested and offered alternative solution via sky tooway. We pay by dd via credit card with no problems. Can access bills, usage etc on line too
Title: Re: Internet
Post by: GeordieBorn on February 05, 2018, 11:52:16 AM
Some basic things to look out for.
Data allowance = Amount of data download allowed per/mth (or any other period limit), if stated unlimited, that the T&Cs don’t have a real limit. Often used to be 10GB, which in this day and age is useless for video download e.g. TV, Youtube and videos on Facebook etc. But would be okay for anything else.
Download speed = how fast data comes to your device, anything under 2Mb/second again would be a problem for video and may impact other normal web stuff. What they quote I would take off 50-70% as they use top-end stats to lie!
Upload speed I would ignore unless you do a lot of photo or even worse, video uploading to the web/cloud.

So, looking at the attached cheapest option from Micso, they are saying you would get 7Mb/second download and 1Mb/second upload. They do not quote any limit and I would guess there is none BUT I would check their T&Cs and if nothing there, then ask them to put that in writing. However I do not think you would have a problem in this day and age accepting there in NO allowance/month limit.
Around €23/month (inc IVA) payment. Not paying by credit card means €99 activation fee instead of €69. Installation looks to be free unless they need more cable for your house. The wireless router is “optional”, so you NEED one and they will supply at a cost. Find out what make it is and the cost, then see how much you can buy one for if you would be happy setting it up. They cost anything from £20 on Amazon up to £100s for the best.
Title: Re: Internet
Post by: PJM on February 23, 2018, 11:18:41 AM
Thank you for all your replies re internet. Misco have been very helpful and I was hoping to have it them install the internet in a few weeks time, but I am now concerned as I have just seen this http://www.iteuropa.com/?q=misco-operations-cease-trading-spain-and-italy.
Title: Re: Internet
Post by: GeordieBorn on February 23, 2018, 02:09:15 PM
Thank you for all your replies re internet. Misco have been very helpful and I was hoping to have it them install the internet in a few weeks time, but I am now concerned as I have just seen this http://www.iteuropa.com/?q=misco-operations-cease-trading-spain-and-italy (http://www.iteuropa.com/?q=misco-operations-cease-trading-spain-and-italy).

Don't worry PJM, it's a different company Misco did network stuff, you are going with Micso here (https://www.wadsl.it/)
Title: Re: Internet
Post by: rsetzer99 on March 28, 2018, 10:47:03 AM
Micso and Fastweb are popular in the Chieti region. Being hilly, one needs good line of sight to where the tower is. We have had Micso for just over a year now and get a reliable 7-10Mbs stream. This is more than enough to stream in HD. The upload is about 2, but this does not really matter to most people. Cost is 40eu a month, billed every two months. Outages are rare, it when they do it seems it might be due to a mechanical issue at the tower and you have to wait for a tech to wander out from Pescara. I use my own router, as I wanted a more powerful one so my signal is avail through out the house.
Title: Re: Internet
Post by: PJM on April 12, 2018, 01:16:56 AM
Ok came out got Micso to the house and they couldn't get a signal ..wrong side of the hill!! so thank you for all your help, went down to a neighbour and he has put me in touch with the company he uses but they said they would intsall 15 days after I sign a contract ..not possible as I am now back in the Uk so will look at this when I am out longer in the Autumn. Just a thought I have a a telephone line to the house no in use at the moment ..maybe asking a stupid question but can't I get the internet through this ..maybe the cost?
Title: Re: Internet
Post by: GeordieBorn on April 12, 2018, 10:49:13 AM
By the sounds of it I doubt you will get ADSL over a phone line, check here on TIM (https://www.tim.it/verifica-copertura) for coverage.
Title: Re: Internet
Post by: rsetzer99 on April 12, 2018, 10:58:07 AM
Fastweb is really pushing their service in this region. Friend in Tornarecchio bought in and found the speeds roller coaster. During non peak times, it flys, but during peak times the speeds are down to unusable due to endless buffering pauses on TV.

There are 4g dongles that are advertised that will cost anywhere from 5-8EU a day, pretty pricy. If TIM,Wind, ect are at all like Vodaphone, they are constantly offering unlimited data for video packages. The catch is that it has to be in 420P max speed, which all in all is not terrible. The minimum true HD is 720. You can tinker with devices so that they throttle down the speed to 420. For general web surfing, the 3 gig they give you a month is plenty for normal use.
Title: Re: Internet
Post by: Lui on April 12, 2018, 11:16:52 PM
If you're talking €5-€8 a day then satellite with Tooway is a more reasonable alternative. We had this with Bentley Walker for years before we could connect to Micso and although it was pricey it was very  reliable. the newer dishes can be self installed although it took a bit of figuring out. I sympathise with you PJM as we were in your situation for years with no alternative but satellite as even the dongle with TIM wouldn't work at our house.
Title: Re: Internet
Post by: GeordieBorn on April 12, 2018, 11:41:56 PM
We have an unlocked 4g dongle that cost around €50 bought on Amazon 2-3 years ago, they are cheaper and faster now. Package with Wind at the moment is €10/mth, TIM your current supplier has a very similar package. I believe your problem is both the speed and the limited data allowance using your current dongle. For spped you need to look at the Mbps of your current dongle, if it's over a year old, or even worse not 4g compatible, then it's likey much slower than what is available now.
All the main moblie data suppliers offer bigger data allowances, but these are still no good if you don't have enough speed/bandwidth. Even if you do, some HD these days will cost 3-4gb of data allowance for an hour or so of download, so unless unlimited data allowance, then it may be no good.
Title: Re: Internet
Post by: rsetzer99 on April 13, 2018, 10:17:12 AM
Video is always the sticking point. For just generic internet with browsing, email ect, you could easily get away with just using your phone as a hotspot as the usual 3gig allowance will probably last you. As the Abruzzo expat population is heavily weighted in the Brit favor, just getting Sky IT is not the best solution as my Brit friends generally want BBC feeds. For the Yanks, Sky It has lots of US channels, so we can live with it.
Title: Re: Internet
Post by: Rustychain on April 16, 2018, 08:52:31 AM
Like Lui, we used Bentley Walker for satellite broadband for several years before we could tap into Micso. The BW feed was easily fast enough for streaming HD video & was very reliable. I seem to remember we paid ~ €50pm towards the end.

Interestingly, when the Micso guy came out here he initially said that he didn't have line of sight as the hill was in the way, but he pointed the dish at another Micso user's dish & somehow tapped into their feed & it's been 100% reliable for the 8 months (?) since we started with them.
Title: Re: Internet
Post by: PJM on April 17, 2018, 01:25:26 AM
Went to see an Italian neighbour and he uses air2bite and I have been in touch with them , at the moment using a dongle but the guests are eating up the credit but having good holidays. Thanks for all your help .
Title: Re: Internet
Post by: PJM on May 12, 2018, 12:10:37 AM
Many thanks again for all your help , I hope to get the internet sorted but need to be out at the house. Just need your thoughts I rent the house out and use a 4g box dongle thing never been a problem up until now . I have two sims from Tim and keep them topped up every month and my house keeper changes them over for guests . I advertise the house with limited internet just for e mails and say don't download films , music etc ..thats the deal . Having a problem at the moment as I have guests at the house for a month and the data is being eaten up ..so lots of problems . They had a sim with 30g on it and they used it in less than 2 weeks.Before I think bad things about them could it be a problem with Tim or my two year old 4g box . Any ideas , I have messaged the guests and been polite ..I can see on line the credit is going down very fast on the new sim ..how can anyone use so much a day ..4g yesterday.
Title: Re: Internet
Post by: Relaxed on May 12, 2018, 01:13:00 AM
This is a problem - especially with the speed of data transfer which 4g allows. Guests do not understand that if they are using your wifi it's not the same as 'free roaming'.
An hour of HD video 'costs' about 2 gigs, and if you have a couple of kids streaming 3 hours a day that's 12 gigs (A DAY). So (IMO) it's not a TIM problem, it's a guests misunderstanding.
It's not very easy for a user to turn off HD (nothing at all that you, as their 'proxy' ISP can do about it).
It's particularly difficult because none of the providers (afaik) now do a 'daily rate' (that was wonderful for rental properties - it cut off speedwise at about 500MB a day.)
Try to find your historic 2g capable dongle and leave them with that!

Title: Re: Internet
Post by: GeordieBorn on May 12, 2018, 01:03:44 PM
I’m guessing the purpose of supplying the internet is to attract guests that being the case perhaps doing anything other than you first looked at (unlimited internet) is not going to be any good. I just wonder in this day and age whereby within the EU you can use your home data anywhere for holidays if you need to supply any internet at all. It’s likely a lot of people will look on it as a chance to use your data allowance rather than their own as most UK companies I’ve looked at limit the data use within the EU. If you want to take up Relaxed excellent suggestion to throttle them you may not need to hunt out a 2g dongle. Have a look at the network settings with your current 4g dongle and see if there is an option to set it to 2g only, many have this, but it may not go down as far as 2g. Of course any half techie savvy youngster would simply remove your sim and put it in their own mobile and use the data. Perhaps loading only 10gb and telling them this will limit their access. This link here (https://www.broadbandchoices.co.uk/guides/broadband/guide-to-internet-data-usage) gives a good idea of what uses what data.
I’ve often wondered where people stand supplying access to their internet to others if they access “bad” stuff on the web and the law get involved. There are other ways to stop access to certain sites, but it would require different hardware to do so.
Title: Re: Internet
Post by: PJM on May 13, 2018, 10:43:20 AM
The guests were from Australia so no home data to use. My house keeper is now having to buy another sim for the next guests who arrive on Saturday, I think it's going to be a case of leaving a sim and when it runs out that's it. I think the problem was the guest downloaded 150 photographs to facebook!
Title: Re: Internet
Post by: GeordieBorn on May 13, 2018, 11:16:55 AM
On balance I think your "when it's gone it's gone" policy is the right one.
I guess when you say "buy a new sim" you mean top-up? Our current Wind sim is in effect a monthly PAYG (called INTERNET_10_GIGA), it's €11/mth for 10Gb, I'm sure you can via the sim text WIND to stop it for a period, then start it again. I never bother with this as at €11/mth it's just too much hassle for me for the limited times we go to the UK. I'm sure TIM will have a similar deal, note it's NOT a contract.
BY the way I currently have 10,232 pictures on my PC and in total they are 27.9Gb  :)
Title: Re: Internet
Post by: PJM on May 13, 2018, 12:38:54 PM
I have one sim with 10g a month and costs 17 euros, it's for 12 month and you can miss payments for 2 months . My other sim  costs 11 euros a month and has 30g on it. They have both ran out of credit and cannot be topped up until later this month..so I need to buy another sim  for the guests that arrive next week end. My wonderful house keeper will sort this out tomorrow. Last year I bought a sim that lasted for 12 months, a one off payment for the year but with plenty of data, this deal was no available in April when I was sorting out a new sim. So its the next couple of guests here is a sim with credit and when its gone it's gone. Hopefully I can sort out having the internet at the house this summer !
Thanks for the help.
Title: Re: Internet
Post by: pepone on May 31, 2018, 11:12:51 PM
https://www.eolo.it/home.html (https://www.eolo.it/home.html) a new w-Adsl operator in Abruzzo
Title: Re: Internet
Post by: PJM on August 15, 2018, 02:58:21 AM
Just an update on the internet sims for my guests and looking into putting a internet connection into the house ..given in had enough . Thought about it and as I am only out for 2/3 months a year so don't want the monthly bill. or the big connection charge .I use my mobile for the internet or a sim for my modem. Just had enough I leave a sim for guest 30g and they use it up so have to get another sim for the next guest. Some guest don't use the internet. Going to try and see what the rents are like next year without the internet. oh until Brexit and will I then have my free data in Europe ?..may re think then ! Interesting three years ago a 30g or maybe 50g sim card I got lasted the whole rental season ,but I now have some guests who must be on the internet lots ..last guests ran out of 30g in 4 days but a couple of teenagers . Anyway Capestrano has free wifi in the piazza and the local bar restaurant  has free internet . It will be interesting to see if no internet stops my bookings ..I don't think will but lets see .