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Gas / Re: Italy declares a state of emergency
« Last post by levissima on Yesterday at 04:40:44 PM »
I hear the emergency is over...for now!
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Gas / Re: Italy declares a state of emergency
« Last post by Rustychain on December 13, 2017, 10:32:03 PM »
That's a major disaster.
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TV / TV licence
« Last post by PJM on December 13, 2017, 09:51:19 PM »
Last year my TV licence was included in my ENEL bill ..this year nothing has been added to the ENEL bill. Any help welcome on this topic. Thank you Pamela
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Gas / Re: Italy declares a state of emergency
« Last post by Grimsby Ranger on December 13, 2017, 11:50:17 AM »
Not good Levi, the Forties pipeline in Scotland has had to be shutdown too due to a crack being found so impacts for both Italy and the UK. Thoughts with the family of the deceased and the injured workers.
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TV / Re: Sky delete passcode
« Last post by Rustychain on November 02, 2017, 08:24:13 AM »
Following rsetzer's tip, I was on Sky Italia's website yesterday & Live Chat was available (it isn't, often) so I managed to get them to reset the passcode & email me a new one. Finalmente!

Thanks to all who posted suggestions; I now have some free disc space again!
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TV / Re: Sky delete passcode
« Last post by rsetzer99 on November 01, 2017, 01:56:33 PM »
I recall having similar a similar problem and found that going to the online account management allowed me to set up a passcode.
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Electric / Re: Enel - compensation for power outage
« Last post by Rustychain on October 31, 2017, 09:47:43 AM »
Our refund has been a bit of a complex affair. We were given some credit against a future bill many months ago but then we were notified of a 2nd amount (48 I think) & for this we were told to go to a bar in the village & get the refund from there.  ??? The trouble was, when we got there, they couldn't help us without a Tessera Sanitaria card, which we don't have (I've just posted about this on a different thread). We went to an Enel office to see if they could just credit the amount but needless to say they couldn't....

So, we need to get our Sanitaira cards anyway, so this will give us the motivation to get them sorted.
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Electric / Re: Enel - compensation for power outage
« Last post by GeordieBorn on October 23, 2017, 12:24:16 PM »
On our bills they first off told us we were getting 300, then an additional 30. For a few bills (2-3) they simply deducted the bill amount from our in credit account, then with 252 or so still in credit they sent us a cheque (we do not pay DD) for that amount and we've been back to normal bill since (August). All in all, including paying in a cheque, no hassle at all and very nice to have such serice - and the cash of course!

NB No letters and no form to fill in?
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